ABOUT US.

If viewing your next watch prior to making a decision or collecting after payment is not possible at our main office in Whiteley, Fareham. We can arrange viewings at our other offices located in Hampshire and along the south coast; including Southampton, Portsmouth, Basingstoke, Salisbury and the Isle of Wight. Please note that viewing of watches is strictly by appointment.

Methods of payment include PayPal, all major debit/credit cards - including American Express, bank transfer and cash on collection. Payment on collection via Chip & Pin is also an option. For security reasons we are unable to process payments over the phone unless the buyer provides suitable identification.

You are more than welcome to collect your watch after purchase. All we ask is that you bring two forms of ID. You are also able to pay on collection using your debit/credit card, PayPal or bank transfer.

We are more than happy to accept your watch in part exchange. A price will be agreed in principle and a contract will be sent via email with payment and delivery instructions. Once your watch arrives and confirmed to be in the condition described, the outstanding balance must be made prior to any goods being dispatched. Where your part exchange allowance exceeds the purchase price of the goods, we will issue you with the appropriate credit by bank transfer.

Finance via Klarna (previously Close Brothers) is available on all watches in stock. We currently offer 0% APR on all watches with a 50% deposit and over a 12 months period. We are also able to offer low rate finance over a 12 - 48 month period with just a 10% deposit. If accepted you will be able to borrow between £300 and £15,000. Applicants must be 18 or older, in regular employment and have been a UK resident for more than 3 years, other terms and conditions apply.

Buying your next pre-owned watch online couldn’t be any easier than this. With our straight forward return policy, you can just send it straight back for a full refund, no questions asked. All we ask is that the watch is returned in the exact condition it arrived. We'll even pay your postage costs.

Selling your watch to Swiss Watch Trader couldn’t be easier. All we need to know is the brand, model and model number of your watch, and ideally a few pictures. We will then supply you with an estimate. Once a price range has been agreed, you can then send us your watch and after an inspection we will issue you a final offer. If you’re happy with the offer, we will send a bank transfer to your chosen account.

Every watch that arrives in stock is visually and mechanically checked prior to going on sale and will include a 12 month warranty. The warranty is limited to mechanical defects not caused by the owner/wearer. Accidental damage or damage caused mishandling, mistreatment or neglect is not covered. Water damage is not covered by the 12 month warranty.